Longs Drugs Brand Guidelines

Digital brand playbook

A practical guide to the Longs Drugs digital brand: the promise, voice, logo, color, typography, and layout principles that help every page feel familiar, caring, and rooted in Hawaiʻi.

Longs Drugs team members participating in a community lei-making event.

Brand foundation

Hawaiʻi's neighborhood drugstore

Longs Drugs is a trusted community shop for locals and visitors alike. The digital brand should balance tradition with a refreshed, colorful island feel so longtime customers and younger audiences both recognize Longs as part of everyday life in Hawaiʻi.

Vision

Trusted care with aloha

Be Hawaiʻi's most trusted community shop, where people can find health, wellness, value, and aloha spirit in one familiar place.

Mission

Serve with warmth

Connect with the community through helpful service, expert health advice, and a friendly digital experience that echoes the spirit of care and hospitality.

Promise

There for our ʻOhana

Carry the same commitment customers remember from their parents and grandparents while making everyday health, savings, and essentials easier to access.

Reasons to believe

Local legacy, modern convenience

The brand works when it feels both established and useful. Longs has decades of trust in Hawaiʻi, a local community focus, and CVS Health support behind pharmacy, HealthHUB, prescriptions, wellness content, and digital tools.

Every page should make that relationship easy to understand: Longs is not just a store. It is a familiar partner for healthier, more comfortable everyday living.

Local legacy

Show the history and reliability customers already associate with Longs Drugs.

Community focus

Keep local needs, events, and island context visible in content and design.

Digital convenience

Make shopping, prescriptions, wellness resources, and deals easy to find.

Cultural connection

Reflect Hawaiʻi with respect, plain language, and warmth that feels natural.

Copy guidance

Write like a helpful neighbor

The Longs voice is personal and familiar. It should never feel corporate, robotic, overly clever, or dismissive. Use clear words, concise sentences, and culturally respectful language.

Approachable Stay open, inviting, and easy to understand without sounding naive.
Caring Lead with empathy and kindness. Show that Longs is here to help.
Encouraging Use optimistic language that helps people take positive action.
Familiar Sound comfortable and known, like a trusted neighbor in the community.
Knowledgeable Give accurate, useful information without unsupported claims.

Do

  • Use friendly, welcoming language.
  • Make next steps and benefits easy to scan.
  • Use simple, well-understood ʻŌlelo Hawaiʻi phrases when they fit.
  • Use correct ʻokina and kahakō in Hawaiian names, places, and words.

Don't

  • Use jargon, abstract slang, or overly formal language.
  • Overuse humor or make the tone feel too casual.
  • Use complex ʻŌlelo Hawaiʻi that may not be broadly understood.
  • Make unsupported health, savings, or service claims.
Aloha Use with care as a greeting, farewell, or expression of compassion.
Mahalo A clear, familiar way to say thank you.
E komo mai A welcoming phrase for groups or entry points.
X X X X Longs Drugs red script logo.
Clear spaceKeep other elements outside the X area. ContrastUse calm backgrounds with strong readability. Small useSwitch to small-use artwork when needed.

Logo system

Keep the red script clear and prominent

The primary Longs Drugs logo is the red horizontal mark. Use it prominently, preserve clear space, and place it on simple backgrounds with enough contrast to keep the mark instantly recognizable.

Use black or white logo alternatives only when red cannot be used or when the red mark would distract from the message. Use stacked versions when the layout cannot maintain the clarity of the horizontal logo.

Placement

Put the logo where it can be easily seen, especially in headers, first-view experiences, and brand-led assets.

Clear space

Keep the area around the mark free of type, graphics, and competing elements. Use the height of the script L as the spacing guide.

Small use

Use the small-use logo when the regular mark would fall below minimum readable size.

Contrast

Avoid busy or visually distracting backgrounds. Simplicity protects recognition.

Color palette

Tradition, trust, and island color

Longs Red is the primary brand color. Yellow and Navy bring tradition and trust. Supporting colors draw from the natural palette of Hawaiʻi so digital experiences can feel lively without becoming one-note.

Longs Red#CC2027
Navy#1D3463
Yellow#F8D805
Sky#70CDDE
Sea Foam#6FC7B1
Sunrise#FF821E

Hawaiʻi gradient

The signature gradient pairs greenery and sunshine, working with darker cool colors as well as warmer accent colors.

Light Red Dark Red Light Navy Dark Navy Light Yellow Golden Rod Hibiscus Dragonfruit Deep Sky Dark Aqua Spring Forest

Use the full palette intentionally

Use red for brand recognition, navy for grounding, yellow for emphasis, and supporting colors to add local warmth. Always check text and interface color combinations for ADA contrast.

Design system

Make digital pages clear, warm, and easy to use

The design system should help people move quickly through content while still feeling distinctly Longs: clean structure, expressive island color, friendly typography, and visual elements that support the story.

Typography

Use clear, humanist sans-serif typography that keeps Hawaiʻi language easy to read and type. Prioritize legibility over decorative styling.

Grid

Use structured digital layouts. CVS digital properties rely on a 12-column grid so content can scale cleanly across screen sizes.

Graphic elements

Use illustration, pictograms, and iconography to aid storytelling, navigation, charts, and infographics without cluttering the message.

Longs Drugs red script logo.

Graphic toolkit

Illustration, icons, and pictograms

Use simple visual shorthand to support navigation, health information, promotions, and storytelling.

Care cues
Appointments
Tasks
Information

Quick checks

Before a Longs page goes live

Use these checks when creating or reviewing a page, campaign, or digital asset for Longs Drugs.

Does it feel like Longs?

Use the red script mark, Longs Red, navy grounding, warm supporting colors, and content that speaks to Hawaiʻi with respect and clarity.

Is the message easy to understand?

Write in plain language. Avoid jargon, abstract slang, and overly complex local references. Make the customer benefit clear in the first scan.

Are logo and color choices accessible?

Keep the logo clear of clutter, choose high-contrast backgrounds, and validate text/background combinations against ADA contrast needs.

Does the page work on mobile first?

Keep navigation obvious, content scannable, buttons easy to tap, and layouts flexible enough to avoid horizontal scrolling.

Full reference

Download the complete brand files

This page covers the working guidance most visitors need. Use the full playbook when you need detailed logo treatments, the complete color table, ADA table, enterprise framework, or brand contacts. Download the logo package when you need the source logo files for production.

Source: Longs Drugs Digital Brand Playbook, Version 02, June 2024. Follow CVS Health Enterprise Brand Guidelines for topics not covered in the Longs playbook.

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